FAQ

Carter Global Solutions is appearing in the capacity of an interpreter. The interpreter is only able to appear as a language service provider. While the interpreter is familiar with the process behind the interview, they are unable to act as an attorney or representative.

USCIS requires a form G-1256 Declaration for Interpreted USCIS Interview to be signed for your interpreter to attend with you. This form will be provided and filled out by your interpreter and signed upon entering the interview office before the interviewing officer. This form indicates to USCIS that you agree with the interpreter being present during your interview, that you feel confident in their ability to interpret for you, and that you understand they may hear sensitive information in the process.

It is recommended that as soon as you receive your interview notice and decide you would like an interpreter, you reach out to hire. Dozens of interviews are scheduled at USCIS each day, and to ensure that Carter Global Solutions is available on your specific day and time, hiring as soon as possible is the best option. Payment is requested to be made 5 days prior to the scheduled interview.

Carter Global Solutions is sometimes able to accommodate last-minute requests, but this is not a guarantee. If you need a last-minute interpreter, please be sure to disclose that upon reaching out, and we will do our best to have someone available for you.

Partial payments may be made only in the case of an interview taking place outside of the state of Georgia and will be used for fees associated with travel.

Some USCIS offices employ officers who speak other languages. While officers are instructed to conduct interviews only in English, there are officers who will still decide to continue in your native language. Please note it is impossible to know which officer is assigned to your case until the interview begins. A partial refund (50%) will be issued for an interview in the state of Georgia if an officer speaks your native language and releases the interpreter. No refund will be issued if the interpreter is still asked to enter the interview room or if the interview is out of state.

While your family member and friend may have a really great grasp of both the Spanish and English languages, being bilingual and having the capacity to interpret and translate are different skill sets. Carter Global Solutions prides itself on being incredibly familiar with and confident in interpreting the material discussed in USCIS interviews and in immigration law settings. The language used on the USCIS forms can be complex and confusing. Hiring someone who knows how to navigate those concepts can be the difference between feeling confident leaving your interview and feeling unsure if the officer understood your story completely. Leave your interview confidently and hire Carter Global Solutions.